Lahey Manufacturing Software
Customer Service Module
Service delivers comprehensive contact management for current or
prospective company, customer, and vendor records,
all from within SBT Accounting.
- Maintains an unlimited number of contact records per company.
- Tracks an unlimited number of events per contact record.
- Supports an unlimited number of call types.
- Provides mail merge capabilities with prospect, customer, and vendor records.
- Provides nine user-definable information fields.
- Allows eight phone numbers per contact record.
- Maintains a personal memo field for each contact record.
- Automatically calculates call durations.
- Sales Orders can be entered from a contact record with a single.
mouse click when linked to SBT Sales Orders.
- Purchase Orders can be entered from a contact record with a single.
mouse when linked to SBT Purchase Orders.
- Allows an unlimited user-defined search capability.
- Supports a separate company database from customers and vendors.
- Imports customer records and creates company and contact records.
- Imports vendor records and creates company and contact records.
- Imports from external file formats.
- Sends and automatically logs MAPI-compliant e-mail messages.
More information on other modules,
select from the list below:
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Products | ACCPAC
Products | TIW
Products | Lahey
Products | COSS
Products | GoldMine
Products | Citrix
Software | P.O. Box 20338
| Dayton, Ohio 45420 | 937-254-7638 |